Boipelo Kekana

Software Engineer | Salesforce Developer | AI Automation Engineer
Johannesburg, South Africa  ·  +27 81 281 9044  ·  Boipelokkn@gmail.com  ·  LinkedIn  ·  GitHub
Portfolio: boipelokekana.co.za

Professional Summary

Software Engineer with a Bachelor of Science in Information Technology (Software Engineering), specializing in enterprise Salesforce development, AI automation, and full-stack software engineering. Experienced delivering Salesforce solutions for enterprise financial services organizations, building Salesforce Agentforce AI agents, developing intelligent automation systems, and creating scalable web applications. Salesforce Certified Administrator and Salesforce Certified Agentforce Specialist with a passion for building software that solves real business problems through modern engineering and AI.

Core Skills

Languages
Java, Apex, TypeScript, JavaScript, HTML, CSS, SQL, SOQL
Frontend
React, Tailwind CSS
Backend
Spring Boot, REST APIs, MySQL
Salesforce
Salesforce Platform, Apex, Lightning Web Components (LWC), SOQL, Flow Builder, Lightning App Builder, Service Cloud, Agentforce, Omni-Channel, Email-to-Case, Knowledge Management, Reports & Dashboards, Security & Permissions, Metadata Deployments
AI & Automation
Large Language Models (LLMs), OpenAI, Google Gemini, n8n, Docker, Retrieval-Augmented Generation (RAG), OAuth 2.0, REST APIs, Webhooks
Tools
Git, GitHub, Agile, SDLC

Professional Experience

Junior Salesforce Developer

BlueSky Digital Solutions • Johannesburg • 2026
  • Developed enterprise Salesforce applications using Apex, Lightning Web Components (LWC), Flow Builder, and Lightning App Builder.
  • Worked across multiple Salesforce organizations delivering solutions for enterprise financial services clients.
  • Configured and enhanced Salesforce Service Cloud solutions including Case Management, Omni-Channel, Email-to-Case, Knowledge Management, and custom Lightning applications.
  • Designed and implemented Salesforce Flows to automate business processes and improve operational efficiency.
  • Developed custom Apex classes, validation rules, reports, dashboards, security models, page layouts, and permission configurations.
  • Built and configured Salesforce Agentforce AI agents, topics, actions, and prompt templates to deliver intelligent customer experiences.
  • Created proof-of-concepts demonstrating Generative AI, Agentforce, and enterprise AI capabilities for client engagements.
  • Collaborated closely with Salesforce architects, consultants, business analysts, and developers to design scalable CRM solutions.
  • Performed metadata deployments, debugging, testing, production support, sandbox management, and release activities throughout the Salesforce SDLC.
  • Contributed to enterprise innovation initiatives including Memory Thread, Suzie, and the Salesforce Org Analyzer.

AI Automation Engineer

Independent Projects • 2025 – Present
  • Designed and developed AI-powered workflow automation systems using n8n, Docker, and modern Large Language Models.
  • Built intelligent assistants capable of automating email, calendar, CRM, reminders, customer support, and business workflows.
  • Integrated Google Workspace, Microsoft, and Salesforce APIs using secure OAuth 2.0 authentication.
  • Implemented Retrieval-Augmented Generation (RAG) techniques to improve AI response quality and contextual understanding.
  • Developed REST API integrations and webhook-based automations connecting AI agents with enterprise platforms.
  • Created reusable automation templates and modular AI workflows for scalable deployments.
  • Implemented logging, monitoring, secure configuration management, and error handling for reliable production automations.
  • Researched and developed intelligent multi-agent workflows to solve real-world business challenges.

Full-Stack Software Developer

Personal & Collaborative Projects • 2023 – Present
  • Designed and developed full-stack applications across fintech, healthcare, cybersecurity, enterprise CRM, and AI domains.
  • Built responsive user interfaces using React, TypeScript, JavaScript, HTML, CSS, and Tailwind CSS.
  • Developed scalable backend services using Java, Spring Boot, REST APIs, and MySQL.
  • Designed relational database schemas and implemented secure business logic using object-oriented programming principles.
  • Applied clean architecture, Git version control, Agile methodologies, and SDLC best practices throughout the software development lifecycle.
  • Delivered modern software solutions with a strong focus on scalability, maintainability, performance, and user experience.

Featured Projects

Memory Thread
AI-powered Customer Continuity and Relationship Intelligence platform built on Salesforce that tracks customer health, sentiment, complaint history, churn risk, SLA performance, and generates AI-powered recovery recommendations.
Salesforce • Apex • Lightning Web Components • Agentforce • AI
Suzie
Enterprise AI assistant developed using Salesforce Agentforce for Capita (UK-Based Firm) to deliver intelligent customer interactions through generative AI, contextual responses, and workflow automation.
Salesforce • Agentforce • Prompt Builder • Flow • AI
Salesforce Org Analyzer
Enterprise platform that analyzes Salesforce architecture, metadata, automation, governance, and security to generate AI-powered health reports and technical recommendations.
Salesforce API • TypeScript • Apex • React • Node.js • AI • Python
SafeScan
Award-winning NFC payment security solution designed to reduce contactless payment fraud. Presented at the CyberSecurity Indaba and generated incubation interest from ABSA.
Cybersecurity • NFC • Mobile • Fintech • Java
MzansiPay
Digital financial inclusion platform enabling secure payments through mobile applications, WhatsApp, USSD, and township merchant agents.
React • Spring Boot • MySQL • WhatsApp API • USSD
Clinix Electronic Health Records (EHR) System
Healthcare management platform designed to streamline patient records, appointment scheduling, healthcare administration, and clinical workflows through a scalable full-stack architecture.
React • Spring Boot • Java • MySQL • REST API

Community Leadership

Education

Bachelor of Science in Information Technology (Software Engineering)
Eduvos 2023 - 2025


National Senior Certificate (NSC) - Matric
Makgetse High School 2018 - 2020

Certifications

Awards & Recognition

References

Available upon request.