Memory Thread
AI-powered Customer Continuity and Relationship Intelligence platform built on Salesforce. Tracks customer health, trust, sentiment, complaint history, churn risk, SLA performance, and generates intelligent recovery recommendations.
I'm Boipelo Kekana, a Software Engineer with experience building enterprise Salesforce solutions, AI-powered automation, and modern full-stack applications. I enjoy solving complex business problems through clean architecture, scalable systems, and user-centered software.

I'm a Software Engineer with a Bachelor of Science in Information Technology (Software Engineering), passionate about building software that solves real business problems. My experience spans enterprise Salesforce development, AI automation, and modern full-stack application development.
Professionally, I've contributed to enterprise Salesforce solutions for leading financial institutions, developing applications with Apex, Lightning Web Components, Flow Builder, Service Cloud, and Agentforce. I've also built AI-powered solutions such as Memory Thread, Suzie, and the Salesforce Org Analyzer, combining enterprise CRM with generative AI to improve customer experiences and business operations.
Beyond Salesforce, I build scalable applications using Java, Spring Boot, React, TypeScript, and modern AI technologies. Whether developing full-stack platforms, workflow automations, or intelligent agents, my goal is always the same: create software that is reliable, scalable, and delivers meaningful value to the people who use it.
BlueSky Digital Solutions · Sandton, Johannesburg
Independent Projects
Personal & Collaborative Projects
AI-powered Customer Continuity and Relationship Intelligence platform built on Salesforce. Tracks customer health, trust, sentiment, complaint history, churn risk, SLA performance, and generates intelligent recovery recommendations.
Enterprise platform that connects to Salesforce organizations, analyzes metadata, evaluates architecture, automation, security, and governance, and generates executive health reports with AI-driven recommendations.
Conversational AI assistant built with n8n and modern LLMs. Handles reminders, email automation, calendar management, task routing, and long-term memory through intelligent workflows.
Award-winning NFC payment security solution designed to reduce contactless payment fraud. Presented at the CyberSecurity Indaba and generated incubation interest from ABSA.
Digital financial inclusion platform enabling secure payments through mobile apps, WhatsApp, USSD, and township merchant agents, making digital finance more accessible.
Intelligent email assistant that classifies messages, generates contextual responses, summarizes inbox activity, and automates communication workflows using LLMs.
Full-stack marketplace connecting township businesses with local customers through an intuitive online shopping experience featuring product management and secure ordering.
Academic management platform for handling student registration, course management, academic records, and administrative workflows with role-based access control.
Custom Salesforce Service Cloud console featuring case management, Knowledge integration, Omni-Channel support, Flow automation, and Lightning Web Components for enterprise customer service teams.
Built an enterprise AI agent for Capitec using Salesforce Agentforce. Integrated generative AI with Salesforce automation to deliver intelligent customer assistance, contextual responses, and streamlined service workflows.
Modern healthcare management platform built to digitize clinical operations, patient records, appointment scheduling, and healthcare administration. Designed with scalability, security, and usability in mind to support efficient healthcare delivery.


Recognized at a national cybersecurity innovation competition for SafeScan.
Delivered enterprise Salesforce solutions integrating Agentforce and Service Cloud.
Built end-to-end AI agent systems combining LLMs, n8n, and cloud automation.
Salesforce Certified Administrator & Agentforce Specialist.
Open to Salesforce, AI automation, and full-stack engineering opportunities — full-time, contract, or collaboration.